Shipping

Allerchic shipping options

Allerchic currently offers two shipping company options for domestic orders (Orders within Australia) and one for international orders. We are looking at providing a Free Shipping option however when surveyed the Allerchic community stated they would rather have a quicker paid shipping option than a slower free service.

Allerchic aims to dispatch orders as soon as possible. Orders received before 11am AEST/AESDST will be shipped the same day they arrive. Please provide an accurate email address as you will receive a tracking number & dispatch email when your order has been sent.

Please note: We can not post orders on Public holidays or weekends due to Australia Post restrictions.
For orders lost in transit by Australia Post Allerchic will work with you by lodging a “lost parcel” complaint. Please note that these can take up to 21days to resolve. Australia post usually won’t start an investigation until after 21days of parcel dispatch, so these can take up to 42days to resolve. To avoid this we suggest adding signature on delivery to your order, or using the Mailman courrier system.

Allerchic DOES NOT charge you a packing, handling or transport fee. We only charge you what
Australia Post or Mailman charge for the cost of shipping.

Australia Post Australia only shipping options:
  • Parcel Post: Prepaid satchels. Tracking included. Australia post advise 2 -14days delivery time. Parcels will be left, if you are not home or a card will be left advising your parcel is at your local post office.
  • Express Post: Prepaid satchels. Tracking included. Australia Post advise they may deliver parcels on a saturday, for areas that have Saturday deliveries available. Read more here Next day delivery or fastest possible delivery for other areas. Parcels will be left, if you are not home or a card will be left advising your parcel is at your local post office.
  • Signature on Delivery: For a small additional fee Australia Post will not delivery your parcel without a signature. Your parcel will be sent to your local post office if you are not home & can be signed for & collected here.
Mailman Australia Only Courier shipping:
  • Mailman only deliver to residential or commercial premises, they do not ship to PO Boxes or parcel lockers.
  • Full tracking, plus signature on delivery.
  • Please note we only ship Mailman courier items on a Wednesday at this time.

 

Australia Post International Orders Shipping options:
  • International Economy Air mail: Australia Post advise orders can take 2 – 21 days to arrive. Tracking number is provided.
  • International Express Air Mail: Australia post advise orders can take 2 – 14 days to arrive. Tracking is provided.
  • International courier service: Fastest International post service offered by Australia Post with signature on delivery.