Allerchic Refunds & Returns Policy:
At Allerchic your satisfaction is our main priority.
We have sourced the highest quality products for eczema, allergy & asthma. All our items are submitted to our quality assurance before they are dispatched. However if there is a fault with your purchase we will gladly exchange or credit your order.
If you should need to return an item please contact us at: [email protected] So we can direct you on how to Return your item.
Returns are subject to us receiving the goods in their original condition & original undamaged packaging. Unless faulty (& not clearly stated by us, like with the Eczemawear Suits) goods should only be returned unused. All returns should be received within 14 business days. Refunds may incur a processing fee of up to $15.00, this will be the fee charged by the payment gateway used that is not refunded to us.
PLEASE NOTE FOR HYGIENE REASONS ALLERCHIC CAN NOT REFUND ECZEMA CLOTHING. THESE GARMENTS CAN NOT BE RESOLD AND THEREFORE A STORE CREDIT WILL BE ISSUED.
WE ALSO CAN NOT ACCEPT RETURN OF WORN WET WRAP GARMENTS OR BANDAGES.